Ten of the Stickiest Changes Underway in Cities Today

We cannot and should not stand in the way of the positive changes already underway in our cities, which are harnessing human ingenuity and adaptability in ways not possible in ‘normal’ times. The pandemic offers an opportunity to accelerate positive change, one of the few silver linings in the otherwise devastating human tragedy of a global pandemic.

Changes to an established system can be characterized as reactionary or sticky. Reactionary changes are the actions we need to take to get through a particular crisis. They are short term, and are not sustainable or warranted over the long term. Sticky changes are also actions we take to get through a crisis, but they endure because they transform our way of living for the better.

So, what are the 10 stickiest changes underway in cities today?

It’s cheaper, broader, more inclusive, democratic, convenient, and responsive to health mandates. Digital engagement is happening now in municipalities around the world, and this should be the norm moving forward.

This should include ancillary workspaces and small-scale essential support (e.g. corner groceries). At least one-third of all work will continue to be done from home, and those who benefit from that will want services and ‘third places’ nearby.

As shopping continues to shift online, people are having more packages, meals, and supplies sent to their homes. Curbside management strategies must evolve to meet these new demands.

Community needs and health restrictions will shift constantly in the future, and our spaces need to be ready for the next major unplanned crisis.

Citizens need to know when and where they’re able to go before they arrive, and they need to be assured that the latest safety protocols are in effect. This is part of a proactive strategy to re-open local governments.

Meeting face-to-face is time-consuming, inefficient and potentially unsafe. Remote inspections and approvals ensure that the business of cities can continue no matter the externalities.

Cities are at the forefront of disaster response, and preparedness saves critical time and resources. Roadmaps and plans should incorporate disaster-resilience of all kinds, including against pandemics, fires and floods.

Working from home, at least on a partial basis, is here to stay. It’s resource-efficient, space-efficient, and provides benefits to many workers.

All cities need to reach out, seek advice, and offer their own, because COVID-19 is a global crisis, and we’re all looking for answers. The lessons learned by many are invaluable and will inform a path forward.

We need each other. Local businesses want to make a contribution to their communities, and are adapting and making their own changes in innovative and creative ways. Local governments should tap into that expertise.